One task.
A clear owner.
Assign work to a person, connect it to the property and make the expectations useful before the visit.
FOR PROPERTY CARE TEAMS
More homes.
More people.
Still one team.
As your portfolio grows, good service needs more than everyone doing their best. Bring people, properties and responsibilities into a shared way of working.
One shared workspace for the whole portfolio.A little more clarity. Every day.
THE GAPS APPEAR BETWEEN PEOPLE
Make the handovers
as good as the service.
One task.
One home.
Shared context.
Keep home details and the practical information together, so cover does not start with a blank page.
One team.
A visible plan.
Consider availability and skills, review priorities and give the whole operation a coherent working day.
THE COORDINATOR’S VIEW
See the plan
and the people behind it.
Review the work your team needs to do, understand availability and make practical assignments. When something changes, the affected task and its property context stay together.
COSTA COLLECTIVE
Team settings Team
Team members4Everyone connected
Assigned this week18Clear responsibility
Unassigned tasks0You’re all set
Your people
This weekTeam memberPropertiesWorkloadAvailability
JD
4 homesJamie DavisKeyholder · Team lead
5 tasks
09:00 – 17:00AvailableSL
6 homesSam LewisProperty caretaker
4 tasks
08:30 – 16:30AvailableAM
8 homesAlex MorganPool & maintenance
6 tasks
09:00 – 17:00AvailableTR
6 homesTaylor ReedHome preparation
3 tasks
10:00 – 16:00AvailableIllustrative workspace · fictional property and team details
EXAMPLE · A FRIDAY HANDOVER
An arrival, a repair
and an unexpected absence.
The team reviews what matters first: an owner arrival needs preparation, a repair requires the right skill, and an absent colleague’s visits need cover. Keysted brings the inputs together so the coordinator can make and communicate the next plan.
The morning reviewIllustrative
Preparation before arrivalMaya · availability confirmed
AssignedKitchen maintenanceJules · maintenance skill
AssignedRoutine home inspectionCover required · review priority
ReviewBUILD A REPEATABLE OPERATION
A connected workflow
from desk to doorstep.
- 01
Set responsibilities
Use roles to structure your team and record relevant skills.
- 02
Create a workable plan
Consider availability, timing and the kind of work required.
- 03
Prepare the handover
Connect instructions, property details and the physical key record.
- 04
Bring back the outcome
Update work status and relevant notes to complete the handover.
CASA OLIVA
Your properties Your home, cared for.
Weekly home checkCASA OLIVA · 14 SEPTEMBER
3 photos
Visit evidence
Everything looks good.
A clear record of the work, ready for your homeowner.
Doors, windows & securityChecked
Water, electricity & appliancesChecked
Garden & outdoor spacesChecked
3 photosVisit evidence
JDCompleted by Jamie09:42
Property activity
This monthWeekly home checkCompleted · 3 photos attached
Garden maintenanceCompleted by Alex
Owner requestTerrace furniture preparation
Key handover recordedSet A returned to office
HOMEOWNER NOTE
“We’re arriving on Friday. Could you prepare the terrace before we get there?”
OHOliva homeownerRequest linked to this property
Illustrative workspace · fictional property and team details
KEEP THE CLIENT EXPERIENCE CONNECTED
More team members.
One recognisable service.
Owners need a clear request process and useful information about their home. Your team needs the wider operational view. Keep both experiences connected to the property, with access appropriate to the role.
YOUR NEXT CHAPTER
Give your growing team
a shared way of working.
Show us how you work. We’ll show you how your homes, team and daily tasks fit together in Keysted.